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  • Frequently Asked

    Answers to Most Common Questions

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  • Order & Shipping

    Everything You Need to Know About Ordering & Shipping

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  • Returns & Exchanges

    14-Day Returns and Exchange Policy

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  • 3-Year Warranty

    Our 3-Year Warranty for All Purchases

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  • Our Packaging

    Discover Our Signature Packaging

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  • Jewelry Care

    Keep Your Jewelry Looking Beautiful

Jewelry Care

How Should I Clean My Gold Jewelry?

For gold jewelry, we recommend washing away sweat and chemical residues by soaking it in warm water with a mild detergent or dish soap. This will help maintain the shine for a long time.

After cleaning, pat the jewelry dry with a soft cloth, and then use a hair dryer to thoroughly dry it to avoid fingerprints or water spots. Once it’s completely dry, gently wipe the jewelry with the gold polishing cloth included in your package to keep it looking its best.

Please note: If your jewelry has organic gemstones such as pearls or coral, please avoid using the polishing cloth. Using it on these materials can cause the shine to fade.

 

Will Gold Jewelry Tarnish Over Time?

Pure 24k gold won’t tarnish, but lower karat gold (like 14k or 18k) can develop slight tarnish or a dull patina due to the alloys mixed in. Regular cleaning and gentle polishing can help maintain its bright appearance.

Can I Wear My Gold Jewelry While Showering or Swimming?

It’s best to avoid wearing your gold jewelry in the shower or pool. Chlorine and harsh chemicals can weaken the gold and cause discoloration over time.

How Should I Store My Gold Jewelry?

Store your gold jewelry separately in a soft pouch or a lined jewelry box to avoid scratches. Avoid direct sunlight and humid places to help preserve its shine.

How Often Should I Get My Gold Jewelry Professionally Cleaned?

We recommend getting your gold jewelry professionally cleaned and inspected at least once a year. This helps maintain its luster and ensures that any small issues, like loose settings, can be fixed promptly.